The Future Of Retail

9 Key Predictions

The future of retail is changing fast and the rise of ecommerce and customer experience is impacting how consumers are sold to. Customers now expect more personalised and creative experiences in both online and offline stores.

Advancements in technology has both brands and retailers always looking for new ways to utilise new innovations to capture more market share. And, organisations that win in this competitive marketplace are the ones who can build a seamless consumer path to purchase experience leveraging a multichannel approach.

At ChannelSight, we’re passionate about the world of ecommerce and innovative technologies that make the world instantly shoppable, delivering transformational experiences to consumers. To ensure brands and retailers stay one step ahead of the game we’ve put together this eBook highlighting our key retail predictions.

Download this eBook to learn more about key trends shaping the retail landscape and take that first step on your road to eCommerce success!


  • When we approached different BIN vendors, ChannelSight clearly stood out with regard to overall digital expertise, conversion tracking capability and professionalism. Implementation have been easy, and with ChannelSight we now have a fully linked and trackable digital ecosystem

    Jon Ones Head of Digital, Duracell International
  • We aim for maximum engagement in digital interactions with our Mentos and Chupa Chups brand. Therefore we owe our fans a smooth path to purchase online - and ChannelSight delivers!

    David van der Lei International Trade Marketing Director at Perfetti Van Melle
  • Smart and easy to use technology to increase user experience on our website and to strengthen the partnership with our retailers

    BSH ChannelSight Customer Success Story
    Sabine Boenisch Solution Design Manager bei BSH Hausgeräte GmbH
  • Since implementing ChannelSight solutions we have sent over 35,000 leads with a value of £400,000 to partner retailer websites, which are directly attributable to our new Buy Now call-to-actions.

    Joanna Weston Digital Marketing Manager, The Scotts Company (UK)
Melanie FitzgeraldThe Future Of Retail: 9 Key Predictions