This year has gone by faster than most of us imagined, and we are already in Q4. This is a very important time of the year for brands and businesses alike. Not only is the holiday season approaching, but also it’s time to start planning and budgeting for 2021. While you may already have an idea of the key numbers that you want to hit and the profit you want to make, next year, the key question is – how are you going to achieve it?
2020 has been a year of learning and strategically pivoting for businesses across the world. The first step is to reflect on your performance in 2020, as well as the impact that external factors have had on your business. The pandemic has and continues to impact businesses of all types. Many used this as an opportunity to pivot and quickly adopt a digital-first approach. Numerous brands have rushed to ramp up their eCommerce strategy and offerings, while those that already had an online presence have looked to widen their reach across multiple countries. This was a direct result of the pandemic as brick and mortar stores were forced to shut for months, leading brands and customers alike to heavily depend on eCommerce.
Reflect and Identify Key Growth Contributors
Think about the external factors that impacted your business this year. Also, consider how they might continue to impact it next year also. How did your brand adapt and pivot? These factors are essential for you to assess the effectiveness and success of your strategy this year and next. Consider what channels were key to achieving your goals this year – was it your online DTC store, marketplace (and which ones?), key retailers, or your offline store that drove the highest number of sales for your brand? Once you identify your key channels, you can make a robust strategy for 2021 and optimize the allocation of your budgets to drive the highest ROI on your investment.
Reflecting on your analytics, and data is important to build an optimized strategy for your business. Need the right tools to do this? We’re here to help you better understand your existing data, maximize sales, and provide a clear frictionless path to purchase. Our Where-to-Buy technology provides instant access to the visibility of marketing contributions to sales through direct and indirect channels, which can justify the value of marketing activity and influence on sales. With our ‘Where to Buy’ solution, you can drive more online sales by connecting your online consumers, through a tracked ‘Buy Now’ button that is placed on the brand’s website, or digital asset, directly to online retailers such as Amazon, Tesco, or Target, to complete their purchase. Further, you can get meaningful analytics across the entire path to purchase. There are multiple variations of reporting intelligence that can be derived from these analytics:
- Which retailer is performing or converting traffic at a higher rate?
- What did my customer ultimately purchase? With many retailers, brands can access an itemized breakdown of the shopping basket where branded items can be identified alongside non branded or competitor items.
- If my customer didn’t purchase my product, what did the customer purchase? Where did I lose the sale? A ‘Where to Buy‘ solution can Identify non-brand items that may be substituted, complementary products or competitors’ products that were purchased either alongside or instead of your product.
Want to learn more about our eCommerce solutions? Get in touch with us here.
Budget and Invest Smartly
Once you identify the main channels that have driven growth for your business, think about how you will double down on those channels to achieve your goals for the next year. One important factor that brands need to account for and budget for is the growth of eCommerce. How will your brand maintain the growth that you experienced this year? There is no doubt that eCommerce will continue to grow. A large number of consumers have switched to shopping online during the pandemic, and will likely continue to do so beyond the pandemic as well. However, so will the competition and consumers will be bombarded with even more options than ever before. As you forecast the growth for next year, it’s important to consider the increase in competition and how your brand will stand out.
When you are planning your budgets for 2021, take into account the target you have set for next year in terms of revenue as well as the profit. Budgeting and investing smartly will be key to ensuring that you have the right tools in place to help you achieve your goals. As this year has proved, eCommerce is vital for brands to grow and stay relevant. But how can you improve your eCommerce strategy, make data-driven decisions, understand consumer behaviour, and drive more conversions? Invest in an eCommerce solution that can give you visibility on attainable sales targets but also provide you with the tool to quickly react to consumer behaviours and trends in real-time maximising conversion.
Our ‘Where to Buy’ solution helps move consumers more swiftly down the funnel. The solution provides a frictionless path to purchase for anyone that is in the consideration phase of the funnel to the point of conversion at the retailer site, bypassing competitor distractions. Using a ‘Where to Buy’ solution allows a brand to utilise deep analytics achieved through consumer activity. So think about investing in the right solutions for your brand today as that will be the key to achieving your goals in 2021. We also have other products including Ratings and Reviews, and Content Compliance that can further strengthen and enhance your eCommerce Strategy. Learn more about our solutions here.
To achieve the forecasted or desired growth through eCommerce you will invest valuable time and money into your eCommerce platform. In marketing, you might invest in campaigns to bring consumers through the sales funnel. However, the key challenge for brands is knowing exactly which content is influencing sales. You will also need to measure and compare channel performance across numerous retailers. That’s where our solutions come in. It enables you to make data-driven decisions, get returns on your marketing spend along with valuable consumer and market insights to drive your marketing strategy. We’ve worked with global brands to help them build a robust eCommerce strategy, grow their online sales, and improve their knowledge of their consumer needs and wants. Read their case studies here.
Want to become an eCommerce leader?
To be an eCommerce leader in your industry, you must invest in the right eCommerce solutions. Do you want to build a robust data-driven eCommerce strategy? Do you want to increase conversion, build better baskets, and improve your ROI? Book a demo today with our team to learn more about our solutions that can help you achieve this.