How has COVID-19 impacted eCommerce?
As physical retail stores and other amenities saw temporary closures due to COVID19, there was a shift in consumer habits and increased dependency on eCommerce. Consequently, eCommerce has seen an acceleration across markets for various industries including food and grocery, consumer electronics, personal care.
Many consumers will permanently stick to shopping online due to the convenience and changes in what we considered “normal” life. Hence, brands across the world undertake digital transformations and ramp up their eCommerce strategies. To keep on top of the growth of eCommerce, we have put in place an “ eCommerce Impact tracker”.
The tracker shows a monthly analysis on how the markets are performing post-COVID-19 restrictions, compared to 2019. You can build your own reports and insights here.