Ecommerce has no borders and with this brings big expansion opportunities, at a fraction of the cost. However, consumers now know what a great customer experience looks like and as a result they’ve come to expect it.
An omnichannel approach, optimising both direct and indirect channels, is key to utilise all routes to market and deliver to consumer expectations. While this may seem easy in theory, all too often, brands struggle to get this right.
During this 30 minute recording, Ross Keating, Head of Brand Partnerships at ChannelSight and Alan Wyley, Chief Commercial Officer at Luzern share their key insights into how to achieve omnichannel ecommerce alignment. On this webinar you will learn more about:
- Common omnichannel challenges and how to overcome these
- Breaking through the noise by offering consumers more
- Delivering beyond expectations to both consumers and retail partners
- Key tips to take control and accelerate your omnichannel approach today
What are you waiting for? Watch it now!