Illustrative AI-created fitted kitchen with built-in home appliances and a person preparing food.

CHANNELSIGHT.AI / CUSTOMER STORY

BSH

Supporting digital transformation with retailer insights and an easier online buying journey.

01 / BEFORE

More detail was needed from Where to Buy.

Digital transformation required a better consumer experience and more detailed evidence for teams and retail partners.

Improve an existing solution

BSH wanted more advanced insights and crawler functionality than its previous provider offered.

Help consumers purchase online

The team wanted to reduce the steps between product research and purchase.

Support retail partners globally

Better performance data was needed to strengthen retailer discussions and planning.

02 / AFTER

Accessible reporting and a stronger retail connection.

Accessible reporting and buying options help BSH plan, compare performance and support retailers.

Visual performance dashboards

Teams can access and compare retailer and product performance.

A simpler purchase journey

Relevant buying options help consumers move from research to a retail purchase.

Support for expansion

The source highlights retailer reach, implementation support and the ability to enter further markets.

The impact

Retailer and product insights support planning across the organisation, with a simpler online buying journey and support for further market expansion.

The technology is super easy to use and we can easily access retailer data. The level of conversion and comparison insights available to us now is vast compared to what we had before.

Sabine Boenisch

Solution Design Manager, BSH

Case Studies

Real brands, real revenue

The proof is in the numbers. See how leading brands use ChannelSight to turn product discovery into retailer sales, from shoppable campaigns to full path-to-purchase visibility.