Privacy Policy

At ChannelSight, your privacy is our top priority and we have the highest safeguards in place to ensure your personal details are safe with us. We at ChannelSight respect your right to privacy and our Privacy Policy is designed to help you understand what information we collect and how we use and share that information. By visiting this website, you are accepting the terms of our privacy policy as outlined.

Information Collected And Usage

Each time someone visits the ChannelSight website we retain two pieces of general visit information. The first of these is analytical information, collected on an aggregate and non-individual specific basis of all browsers who visit the site. The second is personal information that the visitor chooses to provide either via email or web forms.

Analytical Information: is information on how you interact with the website, such as IP address, date, time, information about your browser, operating system and computer or device, pages viewed and items clicked. We may also collect location information, including location information automatically provided by your computer or device.

Personally Identifiable Information: is information you willingly provide to us including your first name, last name, email address, mailing address or phone number. No personally identifiable information is collected by ChannelSight on our website without your consent and via our website forms.

Third Party Platforms: is information collected when you interact with our advertisements and other content on third-party sites or platforms, such as social networking sites. This may include profile information gathered from social networking sites or the fact that you viewed or interacted with our content.

Other Information: we may collect other information from you that is not specifically listed here. Any such information will only be used in accordance with this Privacy Policy or as otherwise permitted by you.

How Do We Use This Information?

All information we collect is used in compliance with our privacy policy and for the purpose outlined. We may, in some instances, use this information to improve your browsing by offering a more personalised user experience or by sending you information that may be of interest to you via email or other means. In any instance we do not sell, share or provide your personal information to other parties outside of what is outlined in this privacy policy or what is required by law.

Any personally identifiable information collected via a website Contact Us, Book A Demo, Content Download, Newsletter Subscription or Event Registration form is used solely for its intended purpose as advised. We may use this information to send industry insights, news, content and product updates relevant to your preferences.

Cookies

The ChannelSight website uses cookies to better understand and analyse our website traffic. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better. You have the ability to accept or decline cookies. You can find out more about cookies we use on our Cookie Policy.

Links to Other Websites

Some content on our website may contain links to external websites. We are not responsible for the use of privacy practices on other such websites and we would advise to review privacy policies on other websites before submitting any personal information.

Security

Protecting your data is our top priority and we have a variety of security technologies and procedures in place to help protect your personal data from unauthorised access, use or disclosure. When any information is collected on our website and/or transmitted to other websites, it is protected through the use of encryption, such as SSL (Secure Socket Layer) protocol which is the standard security technology for establishing an encrypted link between a web server and browser.

Unsubscribing and Opt Outs

At any stage you can request that ChannelSight provides you with any personal information they have on file for you. Regarding personal information on file you have the right to:

  • Review all personal information that you have supplied to us
  • Request for your personal information to be updated, deleted from our records or not used to contact you

In all email communications we provide an “Unsubscribe” link at the bottom of every email. Should you not want to receive communications, click this “unsubscribe” link, reconfirm your details and your records will be updated accordingly.

For any personal information requests you can email privacy@channelsight.com and will we respond to this request in a timely manner.

Disclosure of Information to Third Parties

In some instances, we may need to share your information with third party service providers, resellers or business partners. We do not sell your personal information to any third parties. In any such cases where this information is shared the agent is required to acknowledge and adhere to our privacy and customer data handling policies.

Privacy Policy Updates

The ChannelSight Privacy Policy details will always be kept up to date on this website. Should there be any changes to how we use your details or the information collected this will be updated on our website accordingly.

Requests for Further Information

Should you have an questions or requests for further information please send these through to privacy@channelsight.com

Kate ButlerPrivacy Policy